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Break/Fix

There may be times when your network goes down or a printer breaks. Sometimes, these things happen unexpectedly and can't be helped. But we understand that your network is an essential tool your business uses to communicate with customers, business partners and employees. If your network is down, your business loses money, productivity suffers, and your reputation is at risk.
Average users lose an estimated six days of work each year as a result of network problems. A recent study found that the total cost of ownership for a single desktop connected to a network is $8100, with 16% of that representing downtime costs. For a network with 100 desktops, that is an estimated loss of almost $130,000 a year. Don't let this happen to your business!
Erb's understands the value of responding quickly and reducing your equipment downtime. Our Break/Fix services provide quality technical labor for services not covered under a contract or warranty program. Payment includes standard labor rates and cost of parts.
And besides fixing the unexpected problems, Erb's offers proactive technology services that will help decrease future downtime. Our proactive network management program contains monthly checks of network servers and hardware to identify concerns before they impact your business. We offer a maintenance program for printers, in which two printer sweeps are performed each year to reduce printer service costs. And our block agreements will give your business a priority response and a reduced labor rate.
All it takes is one call! Call 319.364.5159 and a dispatcher will determine your need and provide you with an estimated response time.