"This level of service and dedication is the reason we stay with Erb's as it has been my experience that others would have relinquished the job to the NOC and gone home at 5:00 or left it till the following day."
-SALE/MARKETING, MidAmerican Aerospace
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"I had a local Vendor approach me with the same Output opportunity and found it quite simple to turn them down and advise them that I have been much impressed with Erb's Output Solution and don't think it can be surpassed."
-NETWORK ADMINISTRATOR, Bradley & Riley PC Attorneys & Counselors
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"We're currently at the exploring stage of our new Microsoft 365 technology and are very happy to report that it is an amazing product. We are learning new ways to make our business more productive and efficient every day."
-Monty Wuttke, President
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"Erb's has a small town feel, with big city products. They have become like friends, very eager to please and have earned our trust."
-OFFICE MANAGER, Premier Dental
"The results were well beyond my expectations. Erb's will work to make all your needs a workable, affordable and most of all, a pleasant task to accomplish."
-NETWORK ADMINISTRATOR, Benton County Data Processing
"Erb's is cost-effective and did the job we wanted them to do. They want their customers to be happy."
-DIRECTOR OF ADVANCEMENT SERVICES, Coe College
"I wanted to thank Greg (Erb's Engineer) for everything he has done to help us to get to this point! We would not have made this much progress without his assistance. We had a lot going on to try and bring all these projects and services online in a short period of time. Thanks again for your efforts."
-Heritage Christian Schools
"I just spoke with Laura Hayes, an IT person with the Iowa Courts. She had worked with Russ (Erb's Service Tech) recently during a printer installation at the Polk County Jail Courtroom. Laura said the judge was "thrilled" with the training Russ provided, stating he answered all her questions. Laura also said she personally is always happy to hear Russ will be handling a printer installation in her area."
-Iowa Courts
"I just wanted to let you know that we were very happy with James (Erb's Engineer), today! He worked very diligently to help us with ALL of our issues, questions
and concerns, and we were very satisfied with his service! Please pass this on to whoever needs to know this, you have a great employee! Thanks again!
"
-Americlean
"I just wanted to take a moment to thank you for the great service performed by Greg (Erb's Egineer) on what has been a most frustrating situation for me. The Dell workstation I had been using to operate my business experienced problems and after several onsite service calls from Dell, they finally decided to replace the system. Before the replacement laptop could arrive, the old one stopped running, bringing my business to a near standstill. I needed to recover some files from the old system and have them installed on the new one, plus there were some networking and printer issues to resolve. Greg expertly and professionally made all of this happen so I was back up and running again with much less time and frustration than I could have imagined. Thank you for the great service Erb's….once again!"
-Marketing Innovations
"Let me just say what a pleasure it was to work with Erb's and especially Kelly (Erb's Service Tech). Kelly came into a very busy HR Dept. and was such a professional, and so aware-he was very quiet-- I couldn't even hear him, and I am right next to where he was working.
He tore down the units, and stacked them so neatly that they weren't in anyone's way-- the movers from Maher were just amazed! These were big units, and that was very thoughtful of him. Maher brought in one bin and had all of the surplus out of here in minutes."
-U of I learning & Development
"Please convey our sincere appreciation to the tech who quickly responded to Barry’s call this morning. As frustrating as the shutdown was, it conveyed a strong sense of support to our team. I appreciate the timeliness of the response.
I was not directly involved in the incident, but I would say the team at Erb's did an awesome job! "
-Terry, Lockridge, Dunn
"On Friday Beto (Erb's Service Tech) was at Clipper to take meter readings. While here Beto learned of the troubles we'd been having when we submit duplex print jobs to one of our printers. I want to pass along to your Service Team Manager that Beto did not hesitate to trouble shoot the problem, call customer service and ultimately corrected the issue. I understand Beto was here for other reasons but felt he went above and beyond. Erb's should be proud of the way Beto represents the company. It is a pleasure having a representative like Beto visit our facility."
-Clipper Windpower